# Delete/Archive Creators ### **To Archive a Creator Account:** 1. Log in to the CreatorXOne app. 2. From the left menu, navigate to **Creators > Profiles.** 3. Locate the last column, **Actions**, and click the **Archive** button. 4. Confirm by clicking **Yes** when prompted with: *“Are you sure you want to archive this model?”* The Creator account is now archived, and you will no longer be billed for this Creator. ### **Permanent Deletion of a Creator Account (Not Recommended)** 1. To request permanent deletion, email the **CreatorID** to ****. 2. A SuperUser will process your request and permanently delete the account, along with all associated data, from our system. **Note:** Only a Branch Manager or an Admin can request permanent deletion. #### **Safety measures:** All data is encrypted using state-of-the-art encryption methods. At CreatorXOne, we do not have access to Creator credentials or personal data. For enhanced security, we recommend enabling 2FA (two-factor authentication) on your Creator account, as advised by the platforms. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://creatorxone.gitbook.io/creatorxone/publish-your-docs/delete-archive-creators.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.